The author of Emergency Pizza Ordering 911 is Tricia Wood. Based on the introduction, Tricia has worked in the food service industry for over 20 years, primarily at Papa’s Pizza. Her experience includes various other careers, such as being a lead teacher at a daycare, working in computer support, and managing a kitchen in a busy bar. However, she found her true passion in the pizza business, where the fast-paced, unpredictable nature of the job kept her engaged and entertained.

Her book appears to be a humorous, no-nonsense take on the realities of working in a pizza restaurant, addressing customer behaviors, service industry struggles, and the camaraderie among food service workers. She dedicates the book to her co-workers and bosses at Papa’s Pizza, whom she considers her family.